Name: Bianchi Magma 9.2 Alivio &amp; Altus Mountain Bike 2022 - Black - S
SKU: ‎B0CB5Y19HT
Availability: InStock

Description

Bike type: Mountain Bike
Brand: Bianchi
Colour: Black
Frame material: Aluminum
Special feature: Lightweight
Size: S
Brake style: Disc
Style: Modern

Lightweight

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Shipping & Delivery

Shipping Policy - Trust Engine Shop

At Trust Engine Shop, we strive to ensure that your orders are processed and delivered in a timely and efficient manner. Please review our Shipping Policy for details on how we handle shipping, delivery times, and associated costs.

1. Shipping Destinations:

We currently ship to addresses within the United Kingdom and selected international destinations. If you are unsure whether we ship to your location, please contact us before placing an order.

2. Processing Time:

Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Custom or special orders may require additional processing time. We will notify you of any delays.

3. Shipping Methods:

We offer free shipping for all orders at the moment and we reserve the right to change this any time in the future
For large or heavy items, such as engines, we may use specialized freight services to ensure safe delivery.

4. Delivery Time:

UK Orders: Standard shipping typically takes 3-5 business days. Expedited shipping options are available for faster delivery.
International Orders: Delivery times vary by destination and can take 7-21 business days, depending on the shipping method and customs processing in the destination country.

5. Shipping Costs:

All orders will be shipped for free

6. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment online.

7. Shipping Insurance:

All shipments are insured for the value of the items being shipped. If your order is lost or damaged in transit, please contact us immediately so we can initiate a claim with the carrier and arrange for a replacement or refund.

8. Delivery Issues:

If you encounter any issues with delivery, such as incorrect addresses, missed deliveries, or damaged packages, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.

9. International Shipping Disclaimer:

For international orders, customs regulations and policies vary by country. Please be aware that we are not responsible for any delays or additional charges imposed by customs. It is the customer’s responsibility to ensure that the products ordered comply with local import regulations.

10. Changes to Shipping Policy:

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website and will apply to orders placed after the policy is updated.

For any questions or concerns regarding our Shipping Policy, please contact us directly. We are here to help ensure your order reaches you safely and on time.

Trust Engine Shop
278B Chase Road, Southgate
London, London N14 6HA, GB
Email: [contact@enginestrusts.co.uk ]
Phone: [+4474493453014]

Billing Terms

Billing Terms and Conditions – Trust Engine Shop

1. Payment Methods:
At Trust Engine Shop, we currently accept payments exclusively via Bitcoin and Bank Transfer. All transactions must be completed using one of these methods before any products or services are provided.

2. Payment Confirmation:
Payments made via Bitcoin will be confirmed upon receipt of the transaction on the blockchain. For Bank Transfers, payment is considered complete when the funds are cleared into our account. Please ensure that all payments are made promptly to avoid delays in processing your order.

3. Pricing:
All prices listed on our website or in-store are in GBP. Prices are subject to change without prior notice. However, once an order is placed, the price at the time of purchase will be honored.

4. Invoicing:
An invoice will be provided upon the completion of your order. It will include details of the products purchased, as well as the total amount paid.

5. Refunds and Returns:
Please refer to our Refunds and Returns policy for information on the conditions under which refunds or exchanges may be provided.

6. Payment Security:
We prioritize the security of your payments. Transactions are handled with the highest level of encryption to ensure your information is protected.

7. Non-Payment:
Failure to complete payment within the specified time frame may result in the cancellation of your order. Products or services will not be provided until full payment is received.

8. Disputes:
In the event of a billing dispute, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

9. Legal Compliance:
By making a purchase, you agree to comply with all relevant laws and regulations, including those governing cryptocurrency transactions.

For any questions or concerns about our billing terms, please contact us directly.

Refund and Returns

Refund and Returns Policy – Trust Engine Shop

At Trust Engine Shop, we are committed to ensuring your satisfaction with every purchase. Please review our Refund and Returns Policy to understand your rights and responsibilities.

1. Eligibility for Returns:

Products must be returned within 30 days of the original purchase date.
Items must be in their original condition, unused, and in their original packaging.
A valid proof of purchase (receipt or invoice) is required for all returns.

2. Non-Returnable Items:

Custom or special order items.
Electrical components, once installed.
Products that have been modified, damaged, or show signs of wear and tear.

3. Return Process:

Contact our customer service team to initiate a return. Please provide your order number and reason for return.
Once approved, you will receive instructions on how to return the product. Customers are responsible for return shipping costs unless the return is due to a fault on our part.

4. Inspection and Approval:

Once the returned item is received, our team will inspect it to ensure it meets the return eligibility criteria.
You will be notified of the approval or rejection of your return within 5-7 business days of receiving the item.

5. Refund Process:

Approved returns will be refunded via the original payment method (Bitcoin or Bank Transfer).
Refunds may take up to 10 business days to process, depending on your financial institution.
Please note that any original shipping charges are non-refundable.

6. Exchanges:

If you need to exchange an item for a different product, please follow the return process outlined above. Once your return is approved, you can place a new order for the desired item.

7. Faulty or Damaged Items:

If you receive a faulty or damaged product, please contact us immediately. We will arrange for the return of the defective item and provide a replacement or full refund, including return shipping costs.

8. Restocking Fee:

A 15% restocking fee may apply to returns that are not due to defects or errors on our part.

9. Final Sale Items:

Items marked as “Final Sale” are not eligible for return, refund, or exchange.

10. Cancellations:

Orders can be canceled before they are shipped. If the order has already been shipped, please follow the return process once you receive the item.

For any questions or further assistance regarding our Refund and Returns Policy, please contact our customer service team. We are here to help ensure your experience with Trust Engine Shop is a positive one.